30-day return review
Eligible unused items in original packaging may be reviewed within 30 days of delivery. Return shipping and restocking rules can vary by item size and condition.
Returns & warranty
Support for eligible returns and transit issues.
Damage claims
Report visible damage or missing parts within 7 days of delivery. Include order number, photos of the item, and photos of the packaging.
Warranty support
Warranty coverage depends on the product and supplier. Cozyora Home will review eligible manufacturing defects and help coordinate replacement parts when available.
How to start a review
Email support@cozyorahome.com with your order number, checkout email, product name, photos, and a short description of the issue.